Terms and сonditions

1. General Provisions
1.1. Yurotech ltd., in accordance with the legislation of Bulgaria, hereby announces a public offer/offer, to conclude an agreement for the sale of Goods (hereinafter referred to as the Agreement) presented on the website of the online store at the link: https://yorotech.store/ (hereinafter referred to as the Online Store).
This offer applies to an unlimited circle of persons, without preference for one buyer over another. And it operates on equal terms for all consumers and on an ongoing basis.
1.2. The use by a person in any form of the website of the online store (including, but not exclusively, the review of information, the implementation of personal identification using a personal login and password, his participation in bonus programs, promotions, filling out applications, forms and placing an Order) with her unconditional consent with all the terms and conditions of this public offer, as well as confirmation of the fact that the Seller has provided comprehensive information in accordance with the requirements of the law “On Protection of Consumer Rights”.
1.3. Placing an Order indicates acceptance/acceptance by a person of an offer to conclude a public agreement and is equated to the conclusion of an Agreement, provided that the Buyer receives confirmation of such an Order from the Online Store by sending a message to the Buyer’s e-mail and/or verbal confirmation of the Order over the phone by the operator of the Seller’s call center. The contract is considered concluded without its subsequent signing.
1.4. By concluding this Agreement, the Buyer confirms that:

fully and fully familiarized and in full, unconditionally and unconditionally accepts the conditions on the procedure for payment, delivery and return of goods, liability for an unfair Order and all other conditions of this Agreement.
allows the collection, processing and transfer of personal data, which is valid for the entire duration of the Agreement, as well as for an unlimited period after its expiration. In addition, the conclusion of the Agreement, the Buyer confirms that he is notified (without additional notice) of the rights established by the law “On the Protection of Personal Data”, of the purposes of data collection, and that his personal data is transferred to the Seller in order to be able to fulfill the conditions of this Agreements, the possibility of mutual settlements, as well as receiving invoices, acts and other documents. The Buyer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without additional notice to the Buyer, without changing the purpose of processing personal data.

2. Definition of terms
2.1. The terms used in the text of this public Agreement have the following meanings:

“Product” – models, accessories, components and accompanying items, information about which, with a description and main characteristics, is presented / offered on the website of the Online Store and / or which were selected by the Buyer on the website of the Online Store and placed in the basket, or already purchased by the Buyer from the Seller remotely.
“Internet store” – the Seller’s website at: Online Store created to organize a remote method of placing an Order and concluding Contracts for the sale of Goods by means of remote communication using the Internet and telecommunication networks.
“Seller” – a legal entity that sells the Goods, information about which is presented on the Internet site – “Yurotech ltd.” (ID:208581794), Country: 9000, Bulgaria, city Varna, Str. Knyaz Dondukov street 13, office 5.

The activity is not licensed.

“Buyer” – an individual who places an Order for the purchase of goods presented on the website of the Online Store for purposes not related to business activities, or a legal entity or individual entrepreneur.
“Order” – items selected by the Buyer from the list of Goods presented in the Online Store by placing the corresponding application using the “Basket” form.

3. Subject of the Agreement
3.1. The Agreement governs the legal relationship for the purchase and sale of Goods, including:

voluntary choice by the Buyer of the Goods in the online store,
registration by the Buyer of the Order in the online store;
payment by the Buyer of the Order;
processing and delivery of the Order to the Buyer.

3.2. The Seller is obliged to transfer the Goods to the Buyer’s ownership, and the Buyer undertakes to pay for and accept the Goods ordered by him on the terms of the Agreement.
3.3. The date of conclusion of the Agreement (acceptance of the offer) and the moment of full and unconditional acceptance by the Buyer of the terms of the Agreement is the date of placing the Order, provided that the Buyer receives confirmation of the Order from the Seller by sending a message to the Buyer’s e-mail and / or verbal confirmation of placing the Order over the phone by the operator of the Seller.

How to place an order

4.1. The Buyer independently places an Order using the “Basket” form on the website of the Online Store or with the help of a call center operator whose contacts are posted on the main page of the Online Store, as well as on the “Contacts” page.
4.2. In order to place an Order in the online store using the “Basket” form, the Buyer must:
– select the Products displayed on the site and click “Buy”, the Product will be automatically added to the “Cart” section, after which you can specify the quantity of the selected Product;
– select the “Place an order” function, fill in the data in the corresponding electronic order form, select the method of payment and delivery of the Goods;
– after completing the order form, click “Place an order”.
4.3. The Buyer is fully responsible for the correctness and reliability of the data specified when placing the Order. If the Buyer fails to provide the full information necessary to fulfill the Order, the Seller is not responsible for providing a quality service to the Buyer when purchasing the Goods in the online store.
4.4. The order is considered to be placed only on the condition of confirmation of the possibility of its execution by the Seller. Otherwise, the Order is not subject to execution by the Seller.
5. Payment information
5.1. The Buyer pays the cost of the Order in euros on the terms and method in accordance with the payment method chosen by him on the website of the online store.
5.2. You can pay for your order online with a Visa or MasterCard bank card. The maximum amount of one transaction should not exceed 12,000 euros.
5.3. When buying, we do not collect information about transactions (payment occurs on the side of the bank). When making a purchase using your bank card, any credit card information you provide may be collected and processed exclusively by the bank. We never receive and/or store your credit card information (privacy-policy).
5.4. The security of payments is protected by the security programs of the international card organizations (ICOs) MasterCard Identity check and VISA Secure.
5.5. The procedure for the return of pennies when paying for goods with a Visa and MasterCard card. If the goods were taken away, but they turned it around, turning a penny could be less in that case, as if the goods complied with all the necessary norms of return.
5.6. The coins are turned over for ten banking days to the very card for which the money was paid.

Cost of goods and terms of delivery

6.1. The prices for the goods are determined by the seller independently and are indicated on the website of the online store.
6.2. The cost and assortment of the Goods on the website of the online store can be changed by the Seller at its own discretion at any time, without the need to notify the Buyer. At the same time, the price of an individual unit of the Goods, the cost of which is paid by the Buyer in full, cannot be changed by the Seller unilaterally.
6.3. The price / cost of the Goods indicated on the website of the Online Store does not include the cost of delivering the Goods to the Buyer, taxes (VAT), and other expenses that may be required by the buyer, depending on the region in which the delivery will be made.
6.4. The Buyer pays the cost of delivery of the Goods in accordance with the current tariffs / conditions for the provision of services of delivery services / carriers directly to the delivery service (carrier) chosen by him.
6.5. Delivery of the Goods can be carried out in the following ways: delivery to the delivery service department selected by the Buyer, or to targeted delivery.
6.6. The Seller agrees on the date and time of delivery of the Goods with the Buyer, and in the case of delivery with the involvement of delivery services, the Seller is not responsible for late delivery of the Goods. If it is impossible for the Buyer to receive the Goods at the agreed time and / or date with the involvement of delivery services. The new time and / or date of delivery is agreed with the Buyer in accordance with the terms and conditions for the provision of services by delivery services.
When courier delivery is carried out with the involvement of the Seller’s employees or on the terms of the Buyer’s own receipt of the Goods at the point of issue of the Goods and if the Buyer is unable to receive the Goods at the agreed time and / or date, the new date and / or time of delivery is agreed with the Buyer one-time by communication by the phone number indicated last in the Order.
6.7. The moment of receipt and acceptance of the Goods by the Buyer is the moment (depending on which event occurred earlier):

signing by the Buyer of a document confirming the receipt of the Goods,
signing by the Buyer of the documents of the delivery service, indicating the receipt of the shipment with the Goods,

6.8. Upon receipt of the goods, the Buyer must check it for completeness and damage, as well as the availability of a set of necessary documents (receipt, warranty card), and in case of detection of shortcomings and claims against the Seller, present them at the time of receipt of the Goods. Claims for the completeness and integrity of the Goods after its receipt and acceptance by the Buyer are not accepted.
7. Conditions for exchanging or returning goods
7.1. In accordance with the Law “On the Protection of Consumer Rights”, a product of proper quality (without defects) can be exchanged or returned to the store within 14 days, not including the day of purchase and the contract of sale;
7.2. The product has not been used and has no signs of use: scratches, chips, abrasions, traces of liquid ingress into the product or on packaging, documentation, etc.;
7.3. The product is fully assembled and the integrity of the packaging is not violated;
All labels and factory markings are preserved;
7.4. The software has not been modified or activated;
7.5. In order to return or exchange the product, you must have with you: the product in a complete set, a receipt/document of purchase of the product (bill of lading) and a document confirming the identity (passport, driver’s license, pension);
7.6. The Seller makes the final decision on refunding money for the goods.
8. Rights and obligations of the parties
8.1. The seller is obliged:

transfer to the Buyer the Goods with characteristics and in accordance with the terms of this Agreement and the Buyer’s Order;

8.2. The seller has the right:

change the terms of this Agreement, as well as the prices for the Goods, unilaterally by posting them on the website of the online store. All changes come into force from the moment of their publication;
require the Buyer to compensate for the damage caused.

8.3. The buyer is obliged:

timely pay and receive the Goods in accordance with the Order and the terms of this Agreement.

8.4. The buyer has the right:

place an Order using a telephone connection or the “Basket” form on the website of the online store;
require the Seller to fulfill the terms of this Agreement.

9. Liability of the parties
9.1. The Parties are responsible for non-fulfillment or improper fulfillment of the terms of the Agreement in the manner prescribed by the Agreement and the current legislation of Bulgaria.
9.2. The seller is not responsible for:

the appearance of the Goods changed by the manufacturer;
for a slight discrepancy between the colors of the photographs of the Goods on the site and the original of the Goods;
for the content and truthfulness of the information provided by the Buyer when placing an Order;
for the actions of delivery services, including the timing of such delivery and the safety of the Goods
for delays in the processing of the Order and delivery of the Goods, occurring for reasons beyond the control and independent of the Seller;
for the consequences of the transfer by the Buyer of its network identifiers – IP, MAC address, login and password to third parties.

9.3. The Buyer is personally responsible for the use and safety of the login and password for the Buyer’s account in the online store.
9.4. In the event of outdated materials (including the description of the Goods) on the website of the Online Store and under other conditions, the Seller is under no circumstances liable for any losses (including, but not limited to losses from loss of profits, data or business interruption) arising as a result of using or inability to use the website of the online store.
9.5. In the event of occurrence of force majeure circumstances (force majeure), the parties are released from the obligation to fulfill the terms of the Agreement until the termination of such circumstances. For the purposes of the Agreement, force majeure circumstances are understood as events of an extraordinary, unforeseen nature, excluding or objectively preventing the execution of the Agreement, the occurrence of which the Parties could not foresee and divert by reasonable means.
9.6. The Parties undertake to take all necessary actions to resolve any disputes and disagreements exclusively through negotiations.
9.7. In any case, the amount of damage that can be paid to the Buyer in connection with the violation of his rights (in particular, in connection with the non-performance of the Agreement or its improper performance, other violations of the Buyer’s rights) in accordance with Art. 22 of the Civil Code of EU, limited to ten hryvnias.
9.8. The Buyer is responsible for the accuracy of the data specified in the Order “Basket”. In the event that the incorrect, inaccurate and / or incorrect indication by the Buyer of the data in the “Basket” Order led to additional costs for the Seller associated with the delivery of the Goods to the wrong address, or to the issuance of the Goods to the wrong Buyer, all related losses and expenses are borne by the Buyer . The Seller shall be entitled to deduct the amount of such costs or damages from the amounts paid or payable as payment for the Goods.

Duration of the contract. Conditions for returning goods

10.1. The Agreement comes into force from the moment of its conclusion and is valid until the full fulfillment of obligations by the Parties, except for cases of its early termination.
10.2. Termination of the Contract for Goods of good quality at the initiative of the Buyer is carried out in accordance with the legislation of EU on consumer protection, Termination of the Contract for Goods of good quality at the initiative of the Buyer in accordance with the legislation on consumer protection is not carried out, provided that the reason for termination is the properties and characteristics of the Goods , which were indicated in the description in the online store and reproduced in the photographs of the Goods. Termination of the Agreement for the Goods of inadequate quality is carried out in the manner and in accordance with the legislation of EU on the protection of consumer rights
10.3. The return of payment for the Goods in the cases provided for by law is made solely on the basis of a written application of the Buyer in accordance with the current legislation of Bulgaria. Together with a reasoned application for an exchange or refund, the Buyer provides the Goods in a complete set, including packaging, warranty card and receipt for the purchase of the Goods. The funds are returned to the Buyer in euros based on the amount received as a result of payment for the Goods by the Buyer on the basis of the relevant application received by the Seller.
11. Miscellaneous terms. Final provisions
11.1. Information about the product is provided for familiarization with its description and photographs.
11.2. The Buyer gives his consent to the collection, processing, storage, use of his personal data in connection with the execution of the Agreement within the meaning of the Law “On the Protection of Personal Data”.
11.3. The Buyer agrees to receive notifications about changes in the range of the Goods, the Seller’s services, promotional offers and messages regarding the Order placed by the Buyer in the online store and communication with it for purposes related to servicing the Buyer (consumer or client).
11.4. Information about the Goods is contained on the Goods itself, its packaging, in the shipping documents for the Goods. Information about the Goods can also be provided by the Seller remotely (by phone by posting information about the Goods on the website of the online store). The Buyer confirms his consent to receive information about the Goods by means of remote communication.
11.5. The cost of telecommunications services used by the Parties in the process of fulfilling the terms of this Agreement is determined in accordance with the tariff of the operator.
11.6. Revocation or modification of the terms of the offer (offer) for the conclusion of this public Agreement, as well as changes in the terms of the Agreement may be carried out by the Seller at any time without additional notice to the Buyer.
11.7. All legal relations arising from this Agreement or related to it, including those related to the validity, conclusion, execution, amendment and termination of this Agreement, interpretation of its terms, determination of the consequences of invalidity or violation of the Agreement, are governed by this Agreement and the relevant norms of the legislation in force in Bulgaria.
11.8. The parties submit to the exclusive jurisdiction of the courts of the Republic of Bulgaria. These terms of service shall be subject to and construed in accordance with the laws of the Republic of Bulgaria, provided that these terms of service shall not be construed as complying with EU consumer protection law, including any rights of withdrawal or cancellation under Directive 2011/83/EU on consumer rights, for any person who is not normally a resident of an EU member.
11.9. All questions, comments or complaints should be directed to us via Customer Support.